CITIZEN's CHARTER

OF

ANTI-CORRUPTION BUREAU

“ There is sufficiency in the world for man’s need; but not for man’s greed”

• Corruption is a Cancer, root it out
• Corruption is an enemy, within,drive it out
• No legacy is as rich as honesty.

             Corruption is the enemy of the Development and Good Governance. It must be got rid of. There is a great need to curb this menace in our country. Good Governance and fight against corruption are now high priorities in the development agenda of any state. The challenge for us today is to continue developing better ways of tackling corruption, building on the growing understanding of the problem and use lessons of experience to carryout reforms.

             Every citizen shall be obliged to fight against corruption, teach their children about moral values and evil effects of corruption. The duty of the youth is to challenge \corruption. The citizens have a right to get their lawful work done by the public servants. The citizens and the Bureau can exchange views and interact in a meaningful way to build up a bull work to check corruption and pave the way for building a prosperous state. The information from the citizens on the corrupt public servants is a ladder to the development of the nation. Purpose of this Charter is to work for better quality in Public Service with the co-operation and co-ordination of the Public.

             Purpose of this Charter is to work for better quality in Public Service with the co-operation and co-ordination of the Public.

1. Aim of the Bureau:

To promote honest and transparent conduct on the part of Government and Public Servants through effective enforcement of Anti-Corruption Laws in order to make legitimate services available to the citizen.

2. We deliver the following services:
1. Registration and investigation of complaints of corruption.
2. Enquire and recommend action on allegations of corruption against Government and Public Servants.
3. Advise and guide on internal vigilance in Government Departments.
4. Advise public on course of action on matters of corruption.
5. Public awareness programmes.
3. Our aim is to achieve the following service delivery:

4. Availability of information: Information on the following subjects can be obtained from our officers listed below:

5. For information during and beyond Office hours, please contact:

6. Toll Free Number:

In order to facilitate easy access to the general public/citizens to prefer complaints on corruption and furnish source information about the corrupt officials to the Bureau, a short digit Toll Free No. 1064 was installed in the ACB Hqrs., Vijayawada. The callers on this number will not be charged and the call charges will be borne by the ACB. The above Toll Free No. will function 24 hours in all days.

7. Complaint redressal system:

Courteous and helpful service will be extended by all the staff. If you have any complaints to make with regard to delivery of the above standards you are welcome to register your complaints with the following officers.

Name	Designation	Location	Telephone No. Fax E-mail
R.P.Thakur,IPS.,	Director General	ACB Headquarters Office, II floor, NTR Admn.Block, PNBS, Vijayawada-11	0866- 2428777 Fax -0866-2428785 dg_acb@ap.gov.in




We also receive information / suggestions at e-mail dg_acb@ap.gov.in pertaining to matters of corruption.



8. Consultation with our users/stake holders.
• We welcome suggestions from citizens on matters of corruption through mails & correspondence.
• We welcome visitors at all our Units at all level.
• We interact with Schools/College children’s at their institutions.


9. As a part of combating corruption, the ACB has initiated several citizen centric and user friendly measures like installing a Toll Free No. 1064 for giving complaints on corruption among the public servants in the Govt. Departments/Corporations, printing of posters on Anti-Corruption, Anti Corruption messages on the Post office Saving Bank Pass Books, screening of short films on Anti Corruption, training to vigilance officers of various departments in Govt., conducting public awareness campaigns etc.


10. We seek your co-operation on the following, in
1. Your coming forward to give specific complaints on demand for illegal gratification by Government / Public servants for rendering official favour to lay traps on Toll Free No. 1064 installed in ACB Hqrs at Vijayawada
2. Your coming forward and giving definite/ reliable/ tangible information with regard to Disproportionate assets of Government / Public Servants. (Identity is kept Confidential) through e-mail to the ACB Officers.
3. Your coming forwarding to expose middlemen, brokers who promise to get works done through Government Officers / Public Servants to lay traps against them.
4. Your giving specific and definite information / particulars of corrupt practices by Government / Public Servants at Government Offices/Units .



-Let us join together in unearthing the corruption and safe guarding the society.

-Say ‘No’ to Corruption and help the ACB to serve the society.

-The difference between corrupt and honest person; The corrupt person has a “price” and the honest person has “value.”




అక్రమార్జన కేసులలో మీరు సాక్ష్యం ఇవ్వవలసిన అవసరం లేదు.

సమాచారం ఇస్తే చాలు మీ వివరములు గోప్యముగా ఉంచబడును.





भ्रष्टाचारस्तु सर्वेषां, पापानां मूलकारणम् । भ्रष्टाचारेण लॊकानां, सम्मति:क्षीयते सदा ॥

Corruption is the main root cause for every ones sin. Corruption uproots the correct thinking of every one.





సారపు ధర్మమున్ విమల సత్యము పాపము చేత బొంకుచే 

పారము బొందలేక చెడబారినదైన యవస్థ దక్షులె

వ్వారలుపేక్ష జేసిరది వారల చేటగు కాని ధర్మని

స్తారకమయ్యు సత్యశుభదాయకమయ్యును దైవముండేడున్

--మహాభారతం
(సారమైన ధర్మం పాపం చేతా, విమలమైన సత్యం అబద్దం చేతా మనలేని దుస్స్థితిలో ఉన్నప్పుడు.. సమర్థులైన వారు చూస్తూ ఊరుకొంటే అది వారికే నష్టం కానీ వాటిని రక్షించడానికి దైవంఎల్లప్పుడూ ఉంటాడు.)
Sd/-
Director General,
Anti-Corruption Bureau,
A.P., Vijayawada.